FAQs
• About GDS •
Frequently Asked Questions
Both! At Germantown Day Spa, Salon & Medical Aesthetics, we take pride in providing all the services you expect from both a full-service salon and day spa. From massages and facials to hair cuts / styles, manicures and pedicures, we provide the latest in relaxation and beauty.
Yes!
A Germantown Day Spa & Salon Gift Certificate is a wonderful way to pamper those you Love!
If you were happy with the services provided, it is customary to give a 15-20% gratuity to the service provider.
Take the spa and salon experience home with you. All the products we use in our spa and salon treatments are for retail sale here, in addition to spa gifts and keepsakes
Advance reservations are highly recommended. If you are making an appointment for more than one service, please have your credit card or gift certificate number available.
We proudly differentiate ourselves from the competition with our individuality. Germantown Day Spa, Salon & Medical Aesthetics is a privately-owned business, and is not affiliated with any corporation or chain. We offer customized treatments in an enjoyable atmosphere. Our facility, staff and services have been designed with you in mind.
- Monday Appointment Retail Desk (only) 10am – 3pm
- Tuesday 9am – 6pm
- Wednesday 9am – 6pm
- Thursday 9am – 8pm
- Friday 9am – 6pm
- Saturday 9am – 4pm
- Sunday Closed
You may change into our spa robes and spa shoes upon arrival. We provide towels for your use at the spa. Please remove any jewelry prior to treatment. For your convenience, our service staff can provide you with a private locker and key.
We realize there will be times when a client will be late for an appointment. In reference to spa services, the treatment time will be shortened accordingly with no fee adjustment.
A credit card or gift card number is required when scheduling your spa package or reserving spa services. Should you need to cancel or reschedule, We require 24 hours in advance for no penalty, or 48 hours for spa packages. All no shows are charged at full service value.
Anyone under the age of 18 may enjoy our spa services and facilities with legal guardian on the premises and signed consent form. Those 18 years of age may enjoy all services without legal guardian.
Please turn all cell phones to silent while visiting the spa.
We love families and children. However, we use chemicals, hot irons and sharp scissors – and don't want anyone to be injured while visiting Germantown Day Spa, least of all a child. Additionally, we are committed to providing a relaxing, stress-free atmosphere for all of our guests, and our staff does not provide child care services.
We suggest you arrive at least 15 minutes prior to your appointment. This will allow you time to check in with your spa coordinator, prepare for your spa service and receive the full length of your treatment.